When you enable a calendar integration in NeetoCal, your client may receive one or two emails after booking a meeting, depending on which calendar your account is connected to.
1. Booking confirmation email from NeetoCal
Confirms that the meeting has been successfully scheduled.
Includes all relevant meeting details, date, time, and responses collected through the booking form.
2. Calendar event invitation email (depends on calendar provider)
When you (the host) have a calendar integration enabled, the booked meeting is automatically added to your calendar. Whether your client receives a separate invitation email from the calendar provider depends on which calendar you use:
Google Calendar
If your account is connected to Google Calendar, NeetoCal automatically suppresses Google's calendar invitation emails. Your client receives only one email: the NeetoCal booking confirmation.
Outlook Calendar
If your account is connected to Outlook Calendar, your client will receive two emails: the NeetoCal booking confirmation and a separate calendar invitation from Outlook.
Outlook's invitation email cannot currently be suppressed. This is a limitation of Microsoft's Graph API; there is no API option for any third-party app (including NeetoCal) to prevent Outlook from sending the invitation when a calendar event is created. Microsoft has acknowledged this in their official documentation:
iCloud Calendar
If your account is connected to iCloud Calendar, your client will only receive one email, NeetoCal booking confirmation. iCloud does not send a separate calendar invitation email.
Can the invitation Outlook email be avoided?
Not at the moment. We're tracking this and will update this article if Microsoft exposes an API option to suppress these notifications.