We’ve changed our booking confirmation emails for hosts and clients, as well as the cancellation email for clients. This change might affect the current email notifications for your scheduling links.
What you should do
If you haven’t changed your email notifications for the host or client for any of your scheduling links, you're all set. NeetoCal has applied the new changes for you. You can stop reading now.
If you have changed your email notification and find it cumbersome to follow all the items mentioned in the next step, you can create a new scheduling link and be all set. A new scheduling link will have everything per the new structure.
However, if you want to continue using the scheduling link you previously created, read the next point.If you’ve changed your booking email notifications for host, client or cancellation email then:
Review each email notification and make sure everything looks good. If any changes are needed, refer to this article.
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We will remove the Join Call button from emails on May 5, 2025. To make sure your clients can still join the meeting, please check that the
{{spot_details}}dynamic variable is included in your email template. It shows the meeting link or location.
If you’ve changed your notification email, we’ve already added{{spot_details}}at the bottom. You can move it to a different place in the email based on your preference.
Add
{{id_link}}dynamic variable, which is a booking ID link, now this link will redirect your clients to the booking confirmation page.-
You can make all these changes under the Settings tab of scheduling link and Email notifications option.
Key changes after booking confirmation email revamp
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Reschedule/Cancel buttons are removed and now there's a fixed section at the bottom of emails for rescheduling and cancellation for host and clients booking confirmation email.
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Join Call button will be removed on May 5, 2025. To let your clients access the meeting location and join the meeting, make sure your notification email include
{{spot_details}}dynamic variable in case if you have changed the notification email before.
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A new Add to calendar section has been added to client email notifications that allows your client to add the meeting to their desired calendar. This can't be removed. It's a fix section at the bottom only for clients booking confirmation email and not for the host email.
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Booking ID is now a clickable and redirects to the booking confirmation page. Use
{{id_link}}if it’s missing to allow the ability for your clients and host both to access booking confirmation page.
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Form responses will now appear at the bottom of the email. However you can change this order on email notifications settings page.
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If you wish to restore the default email notification templates then Use Reset button, it is added in the Email Notifications settings to quickly revert to NeetoCal's default template.
