Email and SMS notifications

NeetoCal sends automated email and SMS notifications to keep hosts and clients informed about their meetings. You can choose which of these notifications are sent from the Email notifications and SMS notifications pages in the admin panel.

Notifications you can turn off

You can turn off notifications if you prefer to use third-party integrations for more personalized messages, such as Zapier, or send custom emails using a transactional email service triggered via a webhook.

The Email notifications page and the SMS notifications page both let you turn off the following notifications.

• Meeting confirmation

• Meeting rescheduled

• Meeting cancelled

• Meeting reminder

• Meeting requested (approval pending message goes to host)

• Meeting requested (approval pending message goes to client)

• Meeting rejected

A reminder SMS is only sent on scheduling links where SMS reminders are set up.

Turning email notifications off

1. Click on Admin panel in the left sidebar.

2. Under the Email category, click on the Email notifications card.

3. By default, all the notifications are enabled.

4. Uncheck the emails you don't want to send.

5. Click Save changes.

Turning SMS notifications off

1. Click on Admin panel in the left sidebar.

2. Under the SMS category, click on the SMS notifications card.

3. By default, all the notifications are enabled.

4. Uncheck the SMS you don't want to send.

5. Click Save changes.

These settings apply to all the scheduling links in the workspace. To use different settings for one scheduling link, see Override email and SMS notifications.