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Override email and SMS notifications

By default, every scheduling link follows the workspace settings on the Email notifications and SMS notifications pages. You can override these settings for one scheduling link, separately for email and for SMS. For example, you can turn off all SMS for one scheduling link while your other scheduling links keep sending them.

Overriding email notifications does not change which SMS the link sends, and overriding SMS notifications does not change which emails the link sends.

  1. Click on the scheduling link where you want to change notifications.

  2. Click on the Settings tab.

  3. Under the Email category, click on the Override email notifications card.

  4. Turn on the Override email notifications switch. The first time you turn it on, the options match your workspace settings.

  5. Uncheck the notifications you don't want to send for this link.

  6. Click Save changes.

  1. Click on the scheduling link where you want to change notifications.

  2. Click on the Settings tab.

  3. Under the SMS category, click on the Override SMS notifications card.

  4. Turn on the Override SMS notifications switch. The first time you turn it on, the options match your workspace settings.

  5. Uncheck the notifications you don't want to send for this link.

  6. Click Save changes.

The choices apply only to this scheduling link. Once a link overrides its email notifications, later changes on the workspace Email notifications page no longer affect that link's emails. The same applies to SMS.

If you turn an override switch off, the link follows the workspace settings again. The choices you made for the link are kept, and they come back if you turn the switch on later.